I’m just getting started, but they treated me like a regular customer. The price of the shoes I chose were actually cheaper priced here than online. They took the time to make sure I had just the right pair for fit, comfort, and my running style. I will be back.
Total game changer wearing shoes that were a fit especially for me!! I was having aches and pains wearing my old worn out shoes. I went Into terra running company for the first time and was treated so well! The staff has great knowledge of all their shoes and helped lead me in the right direction for the perfect shoe for me! Totally changed my love for running and working out!! I will be a life long customer!
Terra is literally the best hometown running company I’ve ever been in. Great service, they won’t talk down to you, whether your an elite runner, or just beginning to walk regularly, they will help you with a smile and give you guidance on the best equipment for you. The 30 return policy is also amazing . . . allows you to try shoes and not have buyers remorse. Great company, great employees, and owners that are invested in their local community, what else could you ask for?!?!
Awesome customer service from the staff! They are patient and knowledgeable, making buying running shoes an enjoyable process.
This review is long overdue. Brittany and Dave are awesome! They know what they’re doing and do everything they can to help you. Try out one of their running group programs too. It’s a lot of fun and you learn a lot. Definitely the best move to make for all of your running needs.
Very helpful in making my decision for walking shoes. Sales associate was very informative in finding exactly what I needed! Highly recommend!!!
I simply needed a foam roller for some nagging, running-related aches and pains, so I stopped by Terra Running Co. I toted my two preschoolers along, too — I didn’t have much choice. The staff member working there this late morning was really helpful. I thought I’d just grab a roller and go, but he recommended a smaller one than the one I’d grabbed for the issues I was having (thus also saving me a little money). He offered to let me use their demo roller and everything. He also gave some great, thoughtful advice. When it’s time for me to grab a new pair of shoes, I’ll definitely head here.
Just had a great experience! My husband and I were in with our four children. We were both fitted for shoes with kindness and patience and knowledge from the staff. They did not try to push one brand over the other rather they tried to fit you in the perfect shoe for you. We will definitely be back for future shoe purchases and highly recommend to anyone looking for a running shoe!!!
After being harassed by my friends to go and checkout this store, I now regret not having came sooner! The people are not only kind but very knowledgeable about everything from shoes to nutrition to products geared toward pre and post run recovery! I fear they will be seeing a lot of me very frequently! Cannot recommend this place or these people any higher!
My shoe fitting was great and they were very thorough and knowledgeable. The race events are also very professional and I love that they are part of the local community.
Terra Running Company is awesome. They have great gear at good prices, knowledgeable staff, and they put on great events. It is awesome to have a great local place for runners!
The owner’s of this store know exactly what they are talking about! Not just about the shoes but the clothing too. They were so helpful and nice. They have a great selection to choose from and if they don’t have what you want or need they will get it for you.
Brittany and Dave are great people! We love Terra and wouldn’t purchase running gear from anywhere else. Shop local and you won’t be disappointed!
Fantastic customer service. I’ll keep spending my hard earned money here!
Jonah was fantastic. Patient, kind, knowledgeable & informative. He explained the differences between different soles in a particular shoe my Ortho dr recommended. I had a special need & he ordered my new shoe, said if I didn’t like or it didn’t fit, they’d send it back, no charge. Not many other places do this or have the concern for their patrons, that’s why we shop local!!
Great environment, knowledgeable owners/staff, no pressure sales combined with a great selection make this the perfect place for your running and general fitness apparel. Check them out!
This place is awesome. It’s more than going in and trying on a pair of shoes. They help you pick them out. This is the only place I will by my walking/workout/running shoes!
Great experience. Went in to get fitted for running shoes and they really took their time and had me try on many different shoes to find the one that worked best for me.
Owner is very friendly and knowledgeable about the products, which is great because I was not. After analyzing my stride, they brought out several different types of shoes, and I now have quite possibly the most comfortable pair of shoes I’ve ever had. HIGHLY RECOMMENDED!
Absolutely fantastic experience! The associates were amazing! Would recommend this establishment to anyone looking for running shoes.
I loved this store. the staff is very knowledgeable about the products they sell and what is going on in the community. I highly recommend it!
Very knowledgable! The owner spent time making sure I had plenty of options for my foot and was very kind and patient! You can tell he loves what he does! Great experience - highly recommended to running friends!
Terra Running was awesome. My sales guy was really knowledgeable and friendly. I felt like the technology they had accurately read my gate and I’m excited to keep running, now that I know there are experts so close!
Wonderful store! I was fitted with the perfect pair of shoes.
Terra running company is the best!!! We always have a great time at your races.
Best shoe and running equipment store you’ll find. Friendly knowledgeable and experienced staff that takes the time to ensure you get what you need to be healthy and happy runner.
I love shopping here! Staff is very knowledgeable about all things running and are more than willing to spend the time necessary to get you the perfect fit in running shoes. Prices are comparable to other running stores.
This is the first place I go to for any of my running needs here in Cleveland. The staff here are friendly, helpful and very knowledgeable. Also the store has a great variety of running gear and shoes. Come check this place out if you’re a runner!
Great products, great service, great people!